Privacy Policy

This Privacy Policy sets forth the procedures for processing and protecting the personal data of users who visit the website https://cargo-f58.com/ (hereinafter referred to as the “Website”).

The administration of the Cargo-F58 website (hereinafter referred to as the “Company,” “we,” or “us”) treats the confidential information of our customers and visitors to the Website with the utmost respect. This Policy has been developed in accordance with the current Ukrainian legislation “On the Protection of Personal Data” and the EU General Data Protection Regulation (GDPR).

To provide logistics services, calculate rates, and offer consultations, we may collect the following data:

• Contact information: name and phone number (collected via public contact forms and cost-estimation forms).
• Shipment information: nature of the shipment, weight, volume, points of origin and destination, cost (for preliminary logistics calculations and purchase of goods).
• Documentation (during the clearance process): Data required for official customs clearance (Tax ID, company details for B2B, passport details for B2C), which is transmitted exclusively via secure communication channels after the request has been approved.
• Technical data: IP address, browser type, device information, cookies. We also use technical form validation (checking the validity of phone numbers and countries) to prevent spam and duplicate requests.

We use your data exclusively for the following purposes:

• To promptly calculate shipping costs (by sea, air, road, or rail) and the purchase price of goods.
• To communicate with you to provide advice and respond to your inquiries.
• Organizing the logistics chain: from warehouse handling in China to door-to-door delivery by courier services in Ukraine/Europe.
• Preparing documents for official customs clearance procedures for imports or exports.
• Improving the Website’s performance, analyzing traffic, and ensuring the technical security of feedback forms.

We use state-of-the-art technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. Only authorized Cargo-F58 employees (personal managers) who have signed a non-disclosure agreement (NDA) have access to your data.

Cargo-F58 does not sell or rent out users’ personal data. Data may only be transferred to fulfill our obligations to you:

• To logistics and courier partners: to arrange for the physical delivery of your shipment to your doorstep.
• Customs brokers and government agencies: strictly to the extent necessary for legal customs clearance (imports subject to VAT, etc.).
• IT service providers: hosting services and CRM systems that ensure the technical functionality of the Website and the processing of orders, provided they comply with strict confidentiality standards

Our website uses cookies to ensure it functions properly (for example, to save your language preference), to analyze the user experience, and to prevent technical errors (such as the same request being submitted multiple times). You can disable cookies at any time in your browser settings.

You have the right at any time to:

• Find out exactly what personal data we hold about you.
• Request that inaccurate or outdated data be corrected.
• Request that your personal data be deleted from our database (the “right to be forgotten”), provided this does not conflict with laws regarding the retention of accounting and customs records.

We reserve the right to make changes to this Policy. The updated version will be posted on this page, along with the date of the last update. By continuing to use the Site after changes are made, you confirm your agreement to the new terms.

If you have any questions regarding the processing of your personal data or would like to exercise your rights, please contact us:

Phone: +380930045858